Privacy Policy
1. **Who is responsible for your personal data?**
- Name
of Controller: Mattia Trombin
- Trade
Name: SmartLockerTenerife
- Tax
ID (NIF/CIF): Y4650692Z
- Address:
Calle Tagara 4/541, 38670 Adeje, Tenerife
- Email:
mattia.trn85@gmail.com
2. **What personal data do we process and for what purpose?**
We collect personal data through the contact forms provided on our website. The purpose of processing this data is to manage communications with users and respond to requests made by them.
We also process data for administrative purposes, such as managing the relationship with clients, sending newsletters, and improving our services.
We process the following types of personal data:
- Contact information (name, email address)
- Identification data (ID number, if required)
- Commercial information (services, interests, preferences)
3. **What is the legal basis for processing your data?**
The legal basis for processing your personal data is as follows:
- Consent from the user, who grants permission by accepting this privacy policy and submitting the contact form.
- Execution of a contract when users make a purchase or hire a service.
4. **How long will we keep your personal data?**
Your personal data will be kept for as long as the relationship with the user is active and for the period required to comply with legal obligations. After that, your data will be eliminated unless there is another legitimate reason for its processing.
5. **Who will we share your data with?**
Your personal data will not be shared with third parties unless required by law or with service providers who help us operate the website, such as hosting services, email marketing platforms, and customer relationship management systems (CRM). These service providers will process your data on our behalf and under strict confidentiality agreements.
6. **What rights do you have regarding your personal data?**
You have the right to access, rectify, delete, limit, or oppose the processing of your personal data. You can also exercise your right to portability, and the right to withdraw consent, without affecting the lawfulness of the processing based on consent before its withdrawal.
To exercise these rights, you can contact us at [contact email].
7. **How do we protect your personal data?**
We implement the necessary technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction.
Some of the security measures we use include:
- Secure HTTPS protocol on the website.
- Regular updates to ensure the website is protected from vulnerabilities.
8. **Third-party tools used on the website**
We use third-party tools, such as Google Analytics, to analyze user activity on the website. These tools may collect anonymous data, like IP addresses, to analyze the performance of the website and improve user experience.
For more information on how Google processes personal data, please refer to their privacy policy.
We also use Facebook Ads and remarketing services. This means we may collect information about your browsing habits to show personalized advertisements based on your interests. This is done through cookies that track your activity on the website.
9. **Updates to this Privacy Policy**
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you on the website or by other means of communication.
Please check this Privacy Policy periodically for any updates.
